SUSAN WONG

Director and Founder

Susan Wong, founder and Director of Apex Choice, is a visionary executive, highly motivated with the ability to balance strategic decisions and dedication in property management. With natural leadership skills, an engaging communicator, and a relationship builder with a delightful sense of humour, she earns immense support and respect resulting in strong client, employee, and peer satisfaction and trust.

Susan has more than 10 years of experience in managing commercial and stratified properties that thrived on accountability and rewarded contributions. She has worked diligently and enthusiastically which led her to establish Apex Choice Property Management company. As a hands-on manager, Susan personally handles AGMs and EGMs, works closely with managers and the team, advises committees, and plays a vital role in staff recruitment. Her dedication and involvement have helped Apex Choice win multiple Edge Property Awards, including "Best Managed Property" and "Best Managed Landscape."

Despite her corporate career, Susan pursued her passion for the entertainment industry, appearing in a Cantonese comedy-drama series "Homecoming", hosting her own cooking show - "Here comes Susan", and making a cameo in the movie "Crazy Rich Asians." Susan's commitment to detail and extensive knowledge of the Strata Management Act 757, combined with her certification as a Property Manager, demonstrates her expertise in the field. She is a certified Property Manager under the Lembaga Penilai, Pentaksir, Ejen Harta Tanah & Pengurus Harta (LPPEH/BOVAEP) and a certified member of the Malaysian Institute of Property and Facility Managers (MIPFM) respectively.

STEVEN PHOON

Director

Steven is a seasoned Property Manager with a proven track record of success in overseeing properties in the region. He holds the distinction of being a registered certified Electrician at both the City & Guilds of London Institute and the Electrical & Electronic Association of Malaysia, Kuala Lumpur, which adds immense value to the company. With his ability to establish and maintain strong relationships with key decision-makers and secure long-term agreements with clients, Steven excels in budget management, preventive maintenance planning, and dispute resolution, leading to reduced expenses and improved satisfaction scores among owners and residents.

Furthermore, Steven is certified as a Property Manager under Lembaga Penilai, Pentaksir, Ejen Harta Tanah & Pengurus Harta (LPPEH/BOVAEP), demonstrating his expertise and compliance with industry and corporate standards. He is dedicated to guiding property improvement projects and collaborates effectively with contractors and building owners to ensure timely deliverables, upholding the highest standards of work ethics and integrity.

As a results-oriented professional, Steven is committed to providing exceptional property management services and driving revenue growth for the organization.

JASON LAI

Director of Operation

Born with humble beginnings, Jason Lai always had an interest in building and construction from his early childhood. After obtaining his diploma, he pursued his first job with a project development company focused on reviving abandoned projects and factories.

His interests soon became a passion when he formed his first fit-out company after three years of hands-on experience in construction and other property-related industries such as real estate, furniture fabrication, and construction material supplies.

With a decade of experience in construction and project management, the same is now instilled into Apex Choice where our team and managers are being trained to maintain and manage our client's portfolios. Being proactive and transparent is the key to a healthy foundation between us and our clients.

Integral to Jason's success is the very foundation where Apex Choice is built where many members have advanced from junior roles to managerial positions.

We believe every member of Apex will succeed one day, either with Apex or through their own and to be part of this is a success in itself.

MIMI RAUBENHEIMER

General Manager

Mimi is a versatile and accomplished professional with a diverse background in property management, project management, and corporate finance. She has extensive experience in construction and development in Southeast Asia, managing projects and overseeing property development.

ith a transition to investment banking and corporate finance, Mimi became sought after for her expertise in corporate restructuring. She implemented performance metrics, developed training programs, and improved service quality. Mimi's hands-on leadership style builds high-performing teams and fosters an innovative and collaborative culture.

She empowers her team members to think creatively and achieve organizational goals. In summary, Mimi's expertise in property and project management, investment, corporate finance, and corporate restructuring, combined with her leadership skills, allows her to provide a holistic approach to driving organizational success.

SHAHRUL JALIL

Operations Manager

Shahrul began his career as an outsourced data analyst for KTMB, where he played a vital role in compiling data for safety improvements, cost-saving exercises, and risk assessments. His analytical skills and attention to detail contributed to enhancing safety measures, optimizing expenses, and managing risks effectively. After a decade, Shahrul transitioned to operations and events management, where he oversaw safety aspects related to fire prevention, evacuations, and safety standards for exhibitions held at the Kuala Lumpur Convention Centre (KLCC).

In 2021, Shahrul entered the property management sector as an Operations Manager at Apex Choice Property Management Sdn Bhd. In this role, he oversaw multiple sites and leveraged his expertise in operations management to ensure smooth operations, efficient maintenance, and overall property well-being