Your Ideal Choice In
Property Management
Your Ideal Choice In
Property Management
Apex Choice Property Management is a licensed and registered firm with the Board of Valuers, Appraisers and Estate Agents Malaysia, operating in full compliance with the Strata Management Act 2013 (Act 757). This regulatory foundation is not just a requirement, it is a discipline that shapes how we safeguard assets, enforce governance, and protect stakeholder interests.
At Apex Choice, you are supported by a specialised, execution-focused team delivering end-to-end property management solutions. We partner with Developers, Joint Management Bodies (JMB), Management Corporations (MC), and Homeowners Associations (HOA) to elevate operational standards and asset performance with precision and accountability.
Our service model is built on total asset stewardship. This includes structured preventive maintenance, disciplined financial management, regulatory compliance, and integrated security oversight. Each component is designed to minimise risk exposure while strengthening the long-term value of your property.
With extensive experience managing stratified developments, we bring a grounded understanding of the operational, financial, and governance complexities unique to strata assets. More importantly, we translate that understanding into decisive action, ensuring your property runs efficiently, transparently, and at a standard that reflects its full potential.
Our vision is clear. To be a forward-thinking property management partner that consistently raises the benchmark across every site we manage. For you, this means dependable execution, measurable outcomes, and a level of service that stands up to scrutiny.
Formation of the Property Management Team, including the recruitment and selection of key administrative and operational staff suited for the site. Ensuring rapport as well as continuously monitoring feedbacks with residents and/or end-users of the property.
Manage and supervise the performance of third party contractual service providers at the site such as Security, Cleaner, Landscaper, and etc. to ensure work completion and effectiveness.
Annual budgeting and cash flow forecasts, including advise on revenue and expenditures. Full set of monthly financial reports are generated by the 15 day of the following month. Provide monthly financial updates during Management Committee Meetings. Close liaison with appointed Auditor for annual audited accounts.
To effectively handle customer complaints and disputes, adopts a culture of valuing complaints as a means of strengthening and improving customer relations and interactions with its customers. Apex Choice has a well-defined complaints handling system that is based on the principles of fairness, accessibility, responsiveness, efficiency and integration with a defined process that is used while handling all the complaint.
Analysis uses all information that is gathered from the complaints system as part of a continual process of improvement and organizational review. Provide software, systems and procedures to run day-today operational and financial matters. Provide a policy and SOP for the site team to adhere, operate and execute.
Key Performance Indicator reports on collection and outstanding collection quarterly. Besides the daily, weekly operational work progress reports, a monthly reporting and updates on operational issues, maintenance and management of the building and financial reports of the building will be provided as well as other necessary reports therein.
Building Audit Report, including the initial M&E report, as well as regular monitoring reports on the management of the property. Supervision and management of subcontractors, procurement and selection of service providers through the principle of best value which balances both cost and quality considerations.
Formulate checklist and carry out systematically preventive maintenance schedule to ensure minimum downtime to the plumbing and sanitary, electrical and mechanical equipment such as generator set, water pumps, lifts system, air-conditioning system, fire alarm system and panel, CCTV system etc.
Liaison with contractors and suppliers to perform corrective maintenance on faulty equipment, and parts. All electrical and mechanical spare parts will be tracked and control to ensure minimum downtime of equipment and facilities in the stock management system.
Apex Choice will do its' best ability advise the Developer, Joint Management Body & Management Corporation on rules and regulations in accordance to Strata Management Act 2013 and any other relevant statutory legislation and building by-law regulations. Our Management team has extensive experience and expertise in dealing with day to day issues as well as fully adhered and compliant to the Strata Act guided by our legal panel accordingly.
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